PAIA-Manual-DSD-2025

Summary

The 2025 PAIA Manual serves as a comprehensive guide for the public to access information held by the Western Cape Department of Social Development. It outlines the departments organizational structure, core functions, and legal mandates, which include providing social welfare and community development services to vulnerable populations. The document identifies specific categories of records that are available either through formal request or immediate public access. Additionally, it provides essential contact information for the Information Officer and deputies responsible for handling data inquiries. Detailed instructions on legal remedies, the process for requesting personal information, and how to utilize the manual are also included. Ultimately, this resource ensures transparency and facilitates the constitutional right of citizens to access governmental records.