wcghw-annual-report-2023-2024.pdf

Summary

This 2023/24 Annual Report for the Western Cape Department of Health and Wellness provides a comprehensive overview of the agency’s performance, governance, and financial standing. The document details how the department navigated a "polycrisis" involving severe budget cuts and infrastructure challenges while maintaining essential medical services. Key sections highlight strategic successes, such as achieving a sixth consecutive clean audit and implementing innovative telemedicine projects, alongside data on patient volumes and primary healthcare contacts. The report also addresses service delivery obstacles, including the impact of fiscal austerity on hospital capacity and the ongoing pressure of managing trauma and infectious diseases. Ultimately, the text serves as a formal accountability record, documenting the department’s commitment to providing equitable healthcare through a structured service redesign strategy.